Last updated: 2026
This is a general-purpose template. Franc Exchange should review and adapt it with qualified legal counsel before relying on it, since exchange-house data-handling requirements can vary by jurisdiction and by the specific licenses held.
When you contact us through this website's form, we collect the name, phone number, email address and message you provide. When you visit a branch, we may record identification and transaction details as required by anti-money-laundering regulations and Central Bank rules.
Information you submit is used only to respond to your inquiry and to fulfil the currency exchange or transfer service you request. We do not sell your personal information to third parties.
We keep contact-form messages and transaction records for as long as reasonably necessary or as required by applicable regulation, and take reasonable technical measures to protect them from unauthorized access.
Questions about this policy can be sent to Info@franccompany.com.
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